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Free for ten users or fewer. Then per user on your whole Jira site.

Past ten, every licensed user on the site is charged, the ten included, on a graduated scale: each band pays its own rate, so a large site pays the low rate on most of its headcount. Thirty days to try it, and no permanent free mode. These are its prices on the Atlassian Marketplace.

Users on the siteA monthA yearYearly costs less from
10freefree—
25$12.50$12521 users
50$25$25042 users
100$50$50084 users
200$85$850160 users
1,000$192.50$1,925801 users, the whole tier

The year is billed at the size of its tier, the month at your own headcount. So on the 25-user tier, a site of 21 to 25 users pays less by the year, and one of 16 to 20 pays less by the month.

Install from the Atlassian Marketplace Live demo

The bands, per user a month

A site of ten users or fewer pays nothing. Past ten, every user is charged, the first ten included, at the rate of the band they fall in:

Users on the sitePer user, per month
10 or fewerfree, for the whole site
11 or more: every user is charged, the first ten included
1–100$0.50
101–250$0.35
251–1,000$0.12
1,001–2,500$0.05
2,501–5,000$0.03
5,001–10,000$0.02
10,001+$0.01

What a site pays, by the month and the year

The figures at the top are for the whole site, however many dashboards carry the gadget. Atlassian bills them with the rest of your apps.

The month is billed on the site's own headcount, and the year on the smallest of Marketplace's annual tiers that holds the site: 10, 15, 25, 50, 100, 200, 300, 400, 500 and on. Marketplace works out both; neither is set here:

Users on the siteThe month is billed onThe year is billed on
1212 usersthe 15-user tier
3030 usersthe 50-user tier
250250 usersthe 300-user tier

So a site of 30 pays $15 a month and $250 a year: a year is 10 months, not twelve, of the monthly price of the annual tier the site falls into, which here is more than twelve of its own months. Check which of the two you are quoting before you send anybody a figure.

Who is counted, and why

The count is your Jira site's licensed users — the number Atlassian already bills your Jira on, which includes everybody who will never open a dashboard. On a site with more than one Jira product, the count is the highest user tier among them, and a Jira Service Management licence is tiered by its agents. Atlassian's own example, in its note on apps and user licences, is 500 Jira Software users and 20 agents, billed at 500; by the same rule, 20 users and 500 agents are billed at 500 too. It is not the size of the team reading the grid, and it cannot be bought for one team: this is billed through Atlassian, against the site.

A dashboard six people open is charged against the two hundred who could. Two hundred licensed users pay $85 a month, which is under $15 for each of the six who look — less than an hour of the analyst whose afternoon it replaces.

The trial is the whole product

A trial is the whole product: the five gadgets, keeping, publishing and exporting work in it exactly as they will once the site pays. So do the limits each person has, among them at most three of the site's twenty automatic schedules and ten saved setups.

When a trial or a subscription ends, the gadgets stop drawing figures and say so on the dashboard. Nothing kept is deleted, and a subscription started again draws it exactly as it was. What still works without one.

What needs an administrator

Installing it needs a Jira administrator, once for the site, and publishing a grid stays off until an administrator switches it on. Adding the gadget to a dashboard after that needs no administrator: anybody who can edit that dashboard can add it.